One of the standout attributes of the Appliance Fix team is the commitment to training and keeping skills up to date in an ever-changing industry. As an authorised agent for most brands, including both major and not so major names, our technicians have the knowledge and experience to identify and repair the source of your appliance problem.

Director Kieron Bibby noticed that there was a significant gap in the appliance repair industry, with a lack of attention being paid to customer service. As a result, Appliance Fix was born, its focus being on delivering quality service as well as skilled repairs by knowledgeable technicians.

With over 15 years industry experience as an Electrician and having worked for a market leading appliance manufacturer in both technical and customer service roles, Appliance Fix director Kieron Bibby decided it was time to take the plunge and start his own company.

Kieron identified that there was a gap in the market for an Electrical Appliance Repair company that were not only technically astute but equally client focused.

With that in mind, Kieron started Appliance Fix and his goal was clear; to fill the gap in the market with a company whose:

• Charges were upfront and easy to understand
• Technicians arrive when they say they will
• Technicians are trained in customer service and were well presented
• First time fix rate was above 85%